You can configure the visual style of your FAQs from
Dashboard > Ultimate FAQs > FAQ Appearance.
This section allows you to customize how your FAQs look and behave on the frontend. By using different templates, colors, font sizes, icons, and layout preferences, you can match the FAQ display to your website’s design and improve user experience.


🧩 Choose a Template
- Default, Style 1, Style 2
Select a predefined template to control the overall layout and basic styling of the FAQ block. These templates offer different visual variations like borders, spacing, and hover effects.
Use these to quickly apply a cohesive style without manually adjusting individual settings.
🎨 Appearance Customization
FAQ Group Title Color
Choose the color of the group (category) title. Helps in making section headers stand out.
FAQ Group Title Font Size
Define the font size of the group title. Example: 30px
.
Question Color
Customize the text color of the FAQ questions for better contrast or brand consistency.
Display Question in Bold
Toggle to make all question text bold for better emphasis and readability.
Question Font Size
Set the font size for the questions. Example: 20px
.
Question Background Color
Choose a background color for the FAQ question area. Useful for highlighting the clickable area or matching your site theme.
Answer Color
Define the text color of the answers displayed below each question.
Answer Font Size
Set how large or small the answer text should appear. Example: 20px
.
Answer Background Color
Add a background color behind the answer section to visually separate it from the question.
🔁 Icons
Normal Icon
Upload or select an icon that appears next to the question when it’s collapsed. Ideal for indicating expand/clickable areas.
Active Icon
Upload or select an icon that appears when the question is expanded and the answer is visible.
These icons help users intuitively interact with the FAQ toggles.
⚙️ Behavior Settings
FAQ Behaviour
- Toggle (default): Each question can be opened or closed individually.
- Accordion: Only one question can be open at a time. Opening a new question closes the previous one.
Choose based on how you want users to navigate through the FAQs.
Show All Answers by Default
Enable this to display all answers when the page loads, instead of having users click to reveal them.
Hide Group Title
Turn this on to hide the FAQ group (category) title in the frontend display. Useful if you’re embedding a single group and don’t want a redundant header.
✅ Using Appearance with FAQ Groups
Each FAQ Group can be assigned a custom FAQ Appearance configuration. This means you can:
- Use different designs for different FAQ sections.
- Maintain consistent branding for sections embedded in different site areas.
To assign an appearance:
- Go to Dashboard > Ultimate FAQs > FAQ Groups.
- Edit a group.
- Select the desired Appearance from the dropdown.
- Save the group.
If no appearance is selected, a default appearance will be used (created during plugin setup or by your configuration).
💾 Don’t Forget to Save!
After making changes to an appearance style, click the “Update” button to ensure your settings are saved and applied.
🛠️ Support & 💬 Feedback
Need help or want to share your thoughts? We’re here for you!
📩 Support Options
If you’re facing issues or have questions about using the Ultimate FAQ Solution plugin, please reach out through any of the following channels:
- 🧾 Open a support ticket:
https://www.braintum.com/support/ - 📬 Contact form:
https://www.braintum.com/contact-us/ - 📧 Email us directly:
[email protected]
🛠️ Bug Reports & Contributions
Want to report a bug or contribute code? We welcome community feedback and contributions:
- 🐛 GitHub Repository:
https://github.com/Braintum/ultimate-faq-solution
Feel free to open issues, submit pull requests, or suggest improvements. Your input helps make this plugin even better!