To import your FAQ groups into a new site, navigate to Dashboard Tools → Import, then select “WordPress” from the list of import options and upload your previously exported file.
If the WordPress Importer plugin isn’t installed yet, you’ll be prompted to do so-just click “Install Now”, and then “Run Importer” once the installation is complete.
On the import screen, upload your .xml
file. Make sure to enable the “Download & import file attachments” option if you want to include any images or media files used in your FAQs.

After the Import process is finished, all your FAQ Groups, Content, and Metadata will be successfully added to your site.
🛠️ Support & 💬 Feedback
Need help or want to share your thoughts? We’re here for you!
📩 Support Options
If you’re facing issues or have questions about using the Ultimate FAQ Solution plugin, please reach out through any of the following channels:
- 🧾 Open a support ticket:
https://www.braintum.com/support/ - 📬 Contact form:
https://www.braintum.com/contact-us/ - 📧 Email us directly:
[email protected]
🛠️ Bug Reports & Contributions
Want to report a bug or contribute code? We welcome community feedback and contributions:
- 🐛 GitHub Repository:
https://github.com/Braintum/ultimate-faq-solution
Feel free to open issues, submit pull requests, or suggest improvements. Your input helps make this plugin even better!